| Source: |
Insidefranchising.com.au |
| Date: |
5 November 2007 |
Worldwide News
 Worldwide Online Printing's CEO Mark Manderson shares news of his Franchise's recent success with us today: "This is a very exciting time to be a major player in Australia's design and print sector. Our latest round of significant investment again demonstrates our confidence in the ability of our production teams, and our commitment to help our Franchise Owners grow their businesses and create wealth."
Worldwide has underlined its crusade to capitalise on the digital printing phenomenon with the launch of a $1.5m digital-only Qld production facility. And in New South Wales, Worldwide has doubled the capacity of its Alexandria production hub in a move which takes its investment in print technology, equipment and facilities to $4.5m this year. The new hubs will dramatically improve design and print efficiencies of the gro  up's 19 NSW retail Centres and 21 Queensland retail Centres.
Worldwide Franchisee, Andrew Robertson, who owns and runs Worldwide Online Printing centres in Spring Hill and Rowes Arcade in Brisbane, is celebrating being named Australian Franchisee of the Year 2007 at the PricewaterhouseCoopers Excellence in Franchising Awards.
"I'm getting my feet back on the ground now, but I really felt lost for words when my name was called out!" Robertson said about winning the award.
Since purchasing the Worldwide Spring Hill franchise in September 2003 with no previous printing experience, Robertson and his team have increased the annual turnover more than four-fold in four years.
In his acceptance speech, Robertson said: "Worldwide's system allowed an industry novice with no technical proficiency in printing succeed in a  highly technical industry. It is a fantastic organisation to be a part of. It's a rising star. This award is also a testament to the franchisor team, on a state and national level, and the system itself at Worldwide."
One of Robertson's secrets to success, he maintains, is to focus on creating a strong team environment and a positive work culture, by investing in, recognizing, rewarding and training team members, while celebrating the team's achievements as a whole. His approach has resulted in low staff turnover and increased employee numbers at his centres from three to fourteen.
Another of his methods for success is to make sure that the big picture isn't obscured by details. "I set aside time to work on the businesses without interruptions," he said. "Getting perspective is very important.
"I think almost all the achievements in my life have been part of a goal that I have set and then gone about achieving. The exact timing may have varied but the achievement itself has usually been something I've been working towards - sometimes for years!"
It's been a busy year for Robertson - he and his wife Karen had a baby girl in March, just a few months before purchasing his second Worldwide centre in Rowes Arcade, Brisbane CBD, in July.
Picture: Top: Worldwide NSW Hub Opening - Senator Marise Payne (Senator for NSW) and Mark
Manderson (Worldwide CEO)
Centre: QLD Digital Hub Opening - Councillor David McLachlan &
Worldwide CEO Mark Manderson cutting the ribbon
Bottom: Andrew Robertson making his acceptance speech after winning Franchisee of the Year
at the PwC Excellence in Franchising awards
Location: http://www.insidefranchising.com.au/newsletters/81.html |