1. Collection of Personal Information
(a) Visit Worldwide’s website;
(b) Interact or follow social media managed by Worldwide (such as Facebook, Instagram, LinkedIn and Google+);
(c) Request a quote;
(d) Register for or login to the Worldwide Online Product Management account;
(e) Submit website feedback, enquires or comments;
(f) Provide your Personal Information for the provision of any service provided by Worldwide;
(g) Enter into an agreement with Worldwide; or
(h) Any other method of collection as determined by Worldwide from time to time.
1.2 Worldwide may collect and hold the following personal information (“Personal Information”):
(a) Name, company name, address, phone and email address;
(b) IP address; and
(c) Any additional information provided to Worldwide, including any feedback, rating or comments made by you.
2. Use of Personal Information
2.1 Worldwide uses the Personal Information for the purpose for which it was specified or reasonably apparent at the time when the Personal Information was collected. The Personal Information may be used in respect to the following:
(a) Orders placed by you;
(b) Providing registration confirmations;
(c) Assisting the offering of services by Worldwide or its Related Entities, franchisees, merchants, contractors, agents and/or employees;
(d) Communicating promotional offers, marketing information or special events;
(e) Responding to feedback, ratings, comments, complaints and (franchise) enquiries; and
(f) Using for administrative, marketing, planning, service or product development purposes.
2.2 You may advise Worldwide if you do not wish to receive any promotional offers, marketing information, the Worldwide catalogue or special events from Worldwide.
3. Disclosure of Personal Information
3.1 Where appropriate and required, Worldwide may disclose your Personal Information:
(a) To Worldwide’s Related Entities and its franchisees;
(b) To Worldwide’s suppliers, agents or contractors in connection with or for the purpose of Worldwide’s business;
(c) Where the law requires or authorises Worldwide to do so; and
(d) To any other third party notified by you at the time of or after collecting your Personal Information.
3.2 Worldwide will not share your Personal Information with third parties in any other way than for which the Personal Information was collected.
3.3 Worldwide does not envisage to disclose Personal Information to overseas persons or entities.
4. Access to and Protection of Personal Information
4.1 Subject to the Privacy Act 1988 (Cth), Worldwide provides you with access to your Personal Information upon your request.
4.2 Worldwide will take reasonable steps to ensure that your Personal Information is accurate, up to date and complete. However, Worldwide relies on you advising of any changes or inaccuracies of your Personal Information. Please advise Worldwide if you are of the view that any of your Personal Information requires updating or correcting.
4.4 No data transmission over the internet can be guaranteed to be 100% secure. As a result, while Worldwide strives to protect your Personal Information, Worldwide cannot ensure or warrant the security of any information you transmit to Worldwide over the internet, and you do so at your own risk. Once Worldwide receives your transmission, Worldwide makes its best effort to try and ensure the information and Personal Information security both on Worldwide’s systems and while in transit between Worldwide’s systems and the companies who provide Worldwide with the various systems.
5. Complaints Procedure
5.2 Should you not be satisfied with the way your complaint was handled or determined, you may contact Worldwide or, alternatively, contact the Australian Information Commissioner via www.oaic.gov.au.