Please read these Terms and Conditions carefully before using this website. By accessing or using this website, submitting an enquiry, requesting a quote, uploading artwork, using an online tool or interacting with Worldwide online, you agree to these Terms and Conditions.
If you do not agree with these Terms and Conditions, you should not use this website.
About these Terms and Conditions
This website at www.worldwide.com.au is operated by Worldwide Online Printing Pty Ltd ACN 141 627 401, trading as Worldwide Franchisor, together with its related entities and participating Worldwide Franchisees, as applicable.
In these Terms and Conditions, Worldwide, we, us and our means Worldwide Online Printing Pty Ltd, its related entities and, where relevant, participating Worldwide centres. You and your means any person who accesses or uses this website, submits an enquiry, requests a quote, uploads artwork, places an order or otherwise interacts with us online.
Products and services may be supplied by Worldwide Online Printing Pty Ltd, a participating Worldwide centre, or another related entity within the Worldwide network, depending on the nature of the enquiry or transaction.
These Terms and Conditions apply to your use of this website, including our online forms, quote request tools, artwork upload functions, product and service information, online resources, related platforms and links to Worldwide social media pages.
Relationship with our Terms of Trade
These Terms and Conditions govern your use of the website and your online interactions with Worldwide. They do not replace our Terms of Trade, which apply to accepted quotes, orders and the supply of goods and services by Worldwide unless we agree otherwise in writing.
When you request a quote, approve a proof, place an order, upload artwork for production or instruct Worldwide to commence work, your order may also be governed by our Terms of Trade, any quote or estimate we provide, any applicable artwork requirements, and any other written terms accepted by you.
If there is any inconsistency between these website Terms and Conditions and the Terms of Trade in relation to an accepted order, the Terms of Trade will apply to the extent of that inconsistency.
Changes to these Terms and Conditions
We may update these Terms and Conditions from time to time by publishing an updated version on this website. The updated version applies from the date it is published.
Where you have already accepted a quote or placed an order, changes to these website Terms and Conditions will not automatically change the terms of that accepted order unless the applicable order terms allow it or we agree otherwise with you in writing.
Using this website
Worldwide grants you a limited, non-exclusive and revocable right to access and use this website for lawful personal or business purposes, including browsing our products and services, finding a Worldwide centre, requesting a quote, uploading artwork, reading resources or contacting us.
You must not use this website in a way that is unlawful, harmful, misleading, fraudulent, disruptive or inconsistent with these Terms and Conditions. You must not interfere with the security or operation of the website, introduce viruses or malicious code, attempt to gain unauthorised access to systems, use automated scraping or harvesting tools without our written consent, or collect personal information from the website for unsolicited marketing or other unauthorised purposes.
We may suspend, restrict or withdraw access to all or part of this website where we reasonably consider it necessary for security, maintenance, operational, legal or business reasons.
Website information and availability
We take reasonable care to ensure the information on this website is accurate, current and useful. However, website content may contain errors, omissions or outdated information. Product descriptions, images, specifications, stock availability, production options, prices, promotional offers, turnaround times and service descriptions may change from time to time.
Information on this website is general in nature. It is provided to help you understand Worldwide’s products and services, but it does not constitute tailored advice unless we expressly agree otherwise in writing.
We do not guarantee that the website will always be available, uninterrupted, secure or error-free. Website access may be affected by maintenance, updates, third-party services, hosting providers, internet conditions, browser compatibility, cyber incidents or matters outside our reasonable control.
Quotes, estimates and online enquiries
You may use this website to request a quote, find a centre, upload artwork, request information or contact Worldwide. Submitting an online form or enquiry does not create a binding order unless and until Worldwide accepts your order or confirms the relevant arrangement in writing.
Any quote, estimate or pricing information provided by Worldwide is subject to the scope, specifications, assumptions, artwork, quantities, materials, timing, delivery requirements and other details on which it is based. Unless stated otherwise in writing, prices are in Australian dollars and include GST where applicable.
Worldwide may decline to quote for or accept work where we reasonably consider that the requested work is outside our capability, capacity, ethical standards, legal obligations, supplier availability or commercial requirements.
Orders and production work
Orders for print, design, branded merchandise, signs, display materials, stickers, labels, technology solutions, marketing materials or related services are governed by the applicable quote, order confirmation, Terms of Trade and any other written terms accepted by you.
You are responsible for checking that all order details are correct before approving a quote, proof, artwork, online order or production instruction. This includes checking quantities, sizes, stock, colours, finishes, spelling, grammar, contact details, URLs, QR codes, barcodes, variable data, delivery details and any other content or production requirements.
Production timeframes are estimates unless we expressly agree otherwise in writing. Timeframes may be affected by artwork issues, proofing delays, customer approvals, supplier availability, freight, equipment, stock, third-party services, public holidays or events outside our reasonable control.
Artwork uploads and customer materials
If you upload or provide artwork, designs, logos, photographs, copy, data, fonts, files, brand assets, templates, mailing lists or other materials to Worldwide, you are responsible for ensuring that those materials are accurate, complete, suitable for the intended purpose and provided in the required format.
You warrant that you have all rights, licences, permissions and consents required for Worldwide to use, reproduce, modify, print, publish, store, transmit or otherwise handle those materials for the purpose of responding to your enquiry, preparing a quote, producing goods, providing services or completing your order.
Worldwide may refuse to print, produce, publish, distribute or otherwise handle material that we reasonably consider to be unlawful, offensive, discriminatory, defamatory, misleading, infringing, unsafe, inappropriate, contrary to our values or likely to expose Worldwide, a Worldwide centre, a supplier or another person to liability or reputational harm.
Proofs and approvals
Where Worldwide provides a proof, preview, sample, mock-up, test file, online proof or other approval item, you are responsible for reviewing it carefully before approval. Approval may be given in writing, online, by email or by any other method accepted by Worldwide.
Once you approve a proof or production item, Worldwide may proceed with production, ordering, printing, decoration, fulfilment, publication or dispatch in reliance on that approval. Subject to any rights that cannot be excluded by law, Worldwide is not responsible for errors, omissions or issues that appeared in an approved proof or arose from incorrect or incomplete information supplied by you.
Product images, colour and production tolerances
Images, samples and previews on this website are provided as guides only. Actual products may vary due to screen settings, production processes, paper and stock differences, ink, substrates, finishes, decoration methods, lighting, materials, supplier variations and manufacturing tolerances.
For print and production work, reasonable variations may occur in colour, trimming, folding, positioning, finishing, stock, packaging, quantities and other production characteristics. Any specific tolerance, quality or colour matching requirement should be discussed with Worldwide before an order is accepted.
Branded merchandise, third-party products and supplier availability
Some products and services promoted on this website rely on third-party suppliers, manufacturers, technology providers and service providers. Product availability, lead times, specifications and delivery schedules may be affected by factors outside our reasonable control.
We are not responsible for third-party delays, changes or availability issues except to the extent caused by our negligence or breach of an applicable agreement.
Technology, online platforms and user accounts
Worldwide may provide access to online portals, marketing platforms, ordering tools, upload tools and other technology solutions from time to time.
Where access credentials are provided, you are responsible for maintaining their security and notifying us of any unauthorised access.
Additional platform-specific terms may apply where relevant.
Customer data, mailing lists and marketing communications
If you provide customer data, mailing lists, variable data, email addresses, mobile numbers, recipient details or other personal information to Worldwide, you are responsible for ensuring that you have the right to provide that information and that it may lawfully be used for the intended purpose.
Where an order or service involves direct marketing, email, SMS, mailing, review requests, campaign delivery or similar communications, you must ensure that all required consents, permissions, opt-outs, unsubscribe requirements and privacy obligations have been met, unless Worldwide has expressly agreed in writing to manage a specific obligation for you.
Worldwide may decline to use data or send communications where we reasonably consider that doing so may breach privacy, spam, consumer protection or other applicable laws.
Intellectual property on this website
Unless otherwise stated, all intellectual property in this website and its content is owned by or licensed to Worldwide. This includes text, images, graphics, photographs, illustrations, layouts, designs, trade marks, logos, icons, videos, software, code, documents, resources and other materials.
You may view website content for your own personal or business information purposes. You must not copy, reproduce, adapt, publish, distribute, sell, license, modify, store, transmit, scrape or commercially exploit website content without Worldwide’s prior written consent, except to the extent permitted by law.
Nothing on this website grants you any ownership or licence in Worldwide’s trade marks, logos, business names or branding unless we expressly agree in writing.
Intellectual property in customer materials and production work
You retain ownership of materials you provide to Worldwide, subject to the rights you grant Worldwide to use those materials for the purpose of responding to your enquiry, preparing a quote, providing services, producing goods or completing your order.
Ownership of materials created by Worldwide will be governed by the applicable quote, Terms of Trade or written agreement. Unless otherwise agreed in writing, Worldwide retains ownership of its pre-existing intellectual property, systems, processes, templates and know-how.
Feedback
Any reviews, testimonials or feedback submitted to Worldwide may be used by Worldwide for service improvement and marketing purposes unless otherwise agreed.
Links to third-party websites
This website may contain links to third-party websites, platforms, resources or social media pages. Links are provided for convenience only and do not mean that Worldwide endorses or controls the linked website.
You access third-party websites at your own risk. You should review the terms, privacy policies and practices of any third-party website before using it or providing personal information.
Privacy and cookies
Worldwide may collect personal information when you use this website, submit forms, request quotes, upload artwork, contact a Worldwide centre, subscribe to communications, use online tools or interact with our services.
Our handling of personal information is described in our Privacy Policy, which should be read together with these Terms and Conditions.
We may use cookies, analytics and similar technologies to operate the website, understand website performance, improve user experience, personalise content and support marketing activities. You can manage cookies through your browser settings, although some website functions may not operate properly if cookies are disabled.
Security and viruses
We take reasonable steps to maintain the security of this website. However, the internet is not always secure and we cannot guarantee that the website or files available through it will be free from viruses, malware, defects or other harmful components.
You are responsible for using appropriate security software, virus protection and backup procedures when accessing the website, downloading files or uploading materials.
Australian Consumer Law and non-excludable rights
Nothing in these Terms and Conditions excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, restricted or modified, including under the Australian Consumer Law.
To the maximum extent permitted by law, all conditions, warranties, guarantees and representations not expressly set out in these Terms and Conditions are excluded.
Where Worldwide’s liability cannot be excluded but can lawfully be limited, Worldwide’s liability is limited, at our option and to the extent permitted by law, to re-supplying the relevant services, paying the cost of having the relevant services re-supplied, replacing the relevant goods, supplying equivalent goods, repairing the relevant goods, or paying the cost of replacement or repair.
Limitation of liability
To the maximum extent permitted by law, Worldwide is not liable for any indirect, consequential, special or incidental loss, loss of profit, loss of revenue, loss of business opportunity, loss of goodwill, loss of data, business interruption, production delay, third-party claim or reputational loss arising from your use of this website, reliance on website information, online enquiry, artwork upload, third-party link or website unavailability.
This clause does not limit any liability that cannot lawfully be excluded or limited.
Indemnity
You agree to indemnify Worldwide against losses, damages, claims, costs and expenses reasonably incurred by Worldwide arising from your breach of these Terms and Conditions, your unlawful use of the website, your infringement of another person’s rights, or materials, data or instructions you provide to Worldwide, except to the extent the loss is caused or contributed to by Worldwide’s negligence, wilful misconduct or breach of law.
Severability and waiver
If any part of these Terms and Conditions is invalid, unlawful or unenforceable, that part will be read down to the extent necessary or severed, and the remaining parts will continue to apply.
A failure by Worldwide to exercise or enforce a right under these Terms and Conditions does not amount to a waiver of that right. A waiver must be in writing to be effective.
Governing law
These Terms and Conditions are governed by the laws of the state within Australia of which this website is accessed. The parties submit to the non-exclusive jurisdiction of the courts of that state or territory and the courts that hear appeals from them.
Contact us
If you have questions about these Terms and Conditions, please contact Worldwide using the contact details on this website or contact your local Worldwide centre.
Worldwide Online Printing Pty Ltd
Trading as Worldwide Franchisor
ACN 141 627 401
Website: www.worldwide.com.au
Phone: 1300 657 006
Version: 16/07/2026
