Home > Technology > Online Product Management > Orbitz OPM Case Study
About Orbitz Elevators
Orbitz Elevators deliver market-leading vertical transportation solutions across Australia, New Zealand and Papua New Guinea.
They have extensive experience in specialised elevators, including elevators for hospitals, nursing homes, shopping centres, public buildings, vehicle elevators and more. At the heart of their company’s identity and culture is a straightforward commitment to their customers’ needs and requirements.
Background
We received an enquiry from Orbitz who were looking to create a number of tender documents in a more efficient and comprehensive manner.
Given the number of variable elements within the document, the current process was extremely time-consuming and labour intensive.
We quickly established that the project was achievable.
Orbitz were initially sceptical, as they had already approached two suppliers who claimed to be able to achieve their intended outcomes. In both instances, the solution had failed, despite Orbitz allocating a fair amount of time and money to the project.
Average time required to complete a tender
Hours
Pre-solution
Minutes
Post-solution
Overall turn-around time required to process a tender end-to-end
Days
Pre-solution
Hour
Post-solution
Over
Variable Fields
“We had tried a system before, which proved very expensive, cumbersome and frankly, did not work. Working with Neil and his team was great. They were knowledgeable, efficient and understood our requirements.”
“The OPM solution created for Orbitz has allowed us to provide well-presented and professional documentation to our customers by giving us the opportunity to personalise and tailor our tenders using the functionality within OPM. We have no hesitation in recommending OPM for future projects of this nature and look forward to a long-standing relationship with Neil and his team.”
Alan Younger
National Business Development Manager